Q&A

Frequently asked questions

📄️How Do I Create a New Team?

To create a new team in Teams Manager, follow these steps:

📄️How Do I Create a Template?

To create a template in Teams Manager, follow these steps:

📄️Who Approves the Teams that I Create?

When you create a new team, it needs to be approved by an Admin or a member of an Approver Group. These Approver Groups are set up by the Admin and can be specific to certain departments or policies.

📄️How Do I Provision a Planner?

Teams Manager allows you to provision content from a number of apps in your Templates, and Planner is one of those apps.

📄️How Do I Delete a Team?

Yes, both Admins and Team owners can delete teams.

📄️How Can I Add a New Team Member?

There are several ways of adding new members to your team, and the most convenient one will depend on your role within your organization.

📄️How Do I Rename a Team?

Teams Manager doesn't directly alter the team naming process outside of the initial request. When the Admin is approving a team, they're able to edit the name in the approval pop-up.

📄️Why Can't I Make a New Team?

With Teams Manager, the team creation process becomes multifaceted, involving a requester and approver dynamic.

📄️Where are Teams Manager Templates Saved?

Templates in Teams Manager are accessible in several spots depending on your role within the organization.

📄️How Can a Team Owner Extend the Expiration Date of a Team?

As an Admin/Team Owner, you'll be notified if your team is about to expire and will have the option to extend it in the chat tab.

📄️How Can I Extend a Team?

As an Admin/Team Owner, you'll be notified if your team is about to expire and will have the option to extend it in the chat tab.

📄️Why Can't I See Any Teams?

In Teams Manager, the number of teams you're able to view differs based on your role within your organization.

📄️Where Can I See the Team Expiration Date?

The simplest way to check when a specific team expires is through the Admin Dashboard.

📄️How Do I Extend the Period of a Team?

Whenever a team is about to expire, you'll receive a notification within the Chat tab of Teams Manager. At what point along the Lifecycle progression this notification arrives is entirely dependent on your Lifecycle setup.

📄️Where to Extend My Expiring Team?

Whenever a team is about to expire, you'll receive a notification within the Chat tab of Teams Manager. At what point along the Lifecycle progression this notification arrives is entirely dependent on your Lifecycle setup.

📄️How Can I Change the Duration of a Team?

In Teams Manager, the duration for which a team exists is governed by the corresponding Lifecycle Policy.

📄️How Can I Adjust the Team Lifespan?

In Teams Manager, the duration for which a team exists is governed by the corresponding Lifecycle Policy.

📄️How Can I Access a File Attached to My Team?

Accessing files attached to your team is quite simple, and Teams Manager doesn't alter this flow at all.

📄️Why Can't I See All Teams in Teams Manager?

Within Teams Manager, non-admin users are restricted to viewing teams that they're an active member of, along with public teams.

📄️Why Can't Guests Access My Teams?

There could be a few reasons why guests can't access teams in Teams Manager:

📄️Why Can't I See All My Templates Anymore When Requesting a New Team?

There could be a few reasons why you're not seeing all your templates when requesting a new team. We've recently introduced dynamic groups for template access, which means only users in authorized groups can see specific templates. This helps keep our tenant organized and efficient.

📄️Why Aren't Older Teams Appearing in the Overview?

Teams Manager becomes a key factor in team creation once it's installed. Every team created through it is accessible in one place. Since older teams were created outside of Teams Manager, they're considered Unmanaged.

📄️Why Do I Have to Request Teams Instead of Just Creating Them?

We use a request process for creating teams to ensure proper governance and oversight. This allows us to:

📄️How Do I Get the Actual Template Name Instead of the Template ID?

There are several ways to view Template Names, and they'll vary based on your role within your organization.

📄️Can I Create a Template From an Existing SharePoint Site?

SharePoint Sites cannot be converted into Templates. Teams are the only Space type that allows conversion from an existing Space.

📄️How Do I Set Up Teams Manager?

To set up Teams Manager, follow these steps:

📄️Can I Force a Naming Convention on Teams?

We can help you enforce naming conventions for teams using Teams Manager! Here's how:

📄️How Can I Give a User the Permission to Intall Teams Manager on a Self-hosted System

Self-hosted customers don't have the ability to install Teams Manager themselves. Usually, members of our Support Team handle these deployments within a few hours, however, it's important that the Admin, who'll be present for the installation, has the Global Admin permission set.

📄️How Do I Set Up Automatic Approvals in Teams Manager?

If you want teams to be approved automatically upon being requested by end users, you can simply disable the approval process entirely.

📄️How Long Does it Take to Approve a SharePoint Site?

Approvals within Teams Manager are governed by responsible figures within your organization. Once you submit a request for any Space (including a SharePoint site), they receive a notification along with detailed information about your request.

📄️How Do I Create a Group in Teams Manager?

If you'd like to create a SharePoint group through Teams Manager, the corresponding option has to be enabled first.

📄️How Do I Switch the Language in Teams Manager?

Great question! We've made it easy to change the language in Teams Manager. Here's how you can do it:

📄️Which Languages Does Teams Manager Support?

We support a variety of languages in Teams Manager! Currently, you can use our app in English, German, Chinese, Danish, Dutch, French, Italian, Japanese, Spanish, and Turkish.

📄️How Do I Switch to the Old Layout?

Teams Manager is constantly evolving to meet industry demands and improve your day-to-day communications. This process includes the addition of new features, changes to old ones, and alterations in layout.

📄️How Do I Customize the Template?

To customize a template in Teams Manager, follow these steps:

📄️How Do I Bulk Add/Remove Users from a Team?

We don't really have a bulk addition and removal option within Teams Manager. However, it is possible to add multiple users at once.

📄️How Can I Find My Archived Team?

To find your archived team in Teams Manager, follow these steps:

📄️Where Can I Find the Team I Created?

You can find the team you created in Teams Manager under the "Teams" tab. Here's how:

📄️Where Can I Find a List of Teams?

The list of Teams you can view depends on your role within the organization.

📄️Where Do I Find the Teams Manager Azure Registration ID?

The Teams Manager application ID can be found on your Azure portal when you log on as the Global or Application Admin.

📄️Where Can I Find the Unmanaged Bot?

You can find the Unmanaged Bot in the settings tab of Teams Manager, specifically in the Expert mode.

📄️How Do I Find Out What is New in Teams Manager?

There are several ways to keep up with new features, updates, and events related to Teams Manager.

📄️How Do I Change Team Metadata?

To change metadata for a team in Teams Manager, follow these steps:

📄️How Long Does it Take to Get a Requested Teams Channel?

After a channel request is approved, it typically takes 2-3 minutes for the channel to be available in your Microsoft Teams.

📄️When Will My Channel Get Created?

Teams Manager changes the team approval process by adding a requested/approver relationship into the mix.

📄️What Does Teams Manager Do?

Teams Manager allows you to implement a solid governance structure into Microsoft Teams (and other services) by adding a variety of managerial tools.

📄️How Can I Force Users to Request Templates from Teams Manager Instead of Just Creating Them?

Currently, there's no way for Teams Manager to restrict users from creating teams outside of the app. Even Microsoft itself doesn't have an option to disallow team creation.

📄️Why are Some Teams Not Visible in the Overview?

With Teams Manager, Template visibility is governed by your role within your organization.

📄️Where's the Hamburger Menu?

The hamburger menu in Teams Manager is located in the upper left corner of the application. When you open Teams Manager and log in, you'll see three horizontal lines in the top left corner - that's the hamburger menu. Clicking on this menu will give you access to various options, including Settings, where you can find additional features and configurations for Teams Manager.

📄️How Can I Create a Microsoft Flow Webhook?

To create a Microsoft Flow webhook in Teams Manager, follow these steps:

📄️Who Will Release My Project and When?

Teams Manager changes the team approval process by adding a requested/approver relationship into the mix.

📄️Is My Data Accessible Outside of My Organization?

We take your privacy and security very seriously and do our best to ensure that we only collect data that's necessary for app functionality. You have several options to manage your data based on the different permissions granted to our app. Our goal is to foster a trusting, secure, and reliable atmosphere for our clients, and we do that by prioritizing transparency in all aspects, including data collection.

📄️When is a Team Inactive?

Teams are considered inactive when there hasn't been a call or message exchange in over 30 days.

📄️When Will the New Team be Approved?

The approval timeline depends on the approvers in your organization.

📄️What Happens if a Team is Archived, is There a Way to Reactivate it?

Teams Manager's archival process gives you the ability to easily recover archived teams. There are two options to recover them. You can either utilize the Chatbot or the Admin Dashboard. Let's explore both options to see which one might be more comfortable for you.

📄️Who Will Approve It?

The approval process in Teams Manager is handled by designated approvers or approver groups.